DealsfyINDIA

SHOPPING GLOSSARY · INDIA

Understand the words.
Choose with clarity.

Make sense of shopping terms, from EMI and offers to delivery, returns and warranties, so you can choose with confidence.

38 terms to explore

Prices & Offers

Bank offer

A promotion linked to a particular bank, card or payment method.

How it works & what to check

How it works

It may provide an instant discount, cashback or a financing benefit.

An example

An offer applies to an eligible card but not another bank’s card.

What to check

Check card type, minimum spend, maximum benefit and whether EMI transactions qualify.

Payments & EMI

Buy now, pay later (BNPL)

A credit arrangement that lets you pay for a purchase later.

How it works & what to check

How it works

The provider sets eligibility, repayment dates and any charges.

An example

A purchase is due next month or divided into a provider’s payment schedule.

What to check

Check the lender, repayment terms, late fees and possible credit-record effects.

Payments & EMI

Cash on delivery (COD)

A payment option where you pay when the order is delivered.

How it works & what to check

How it works

Some sellers offer payment on delivery; supported payment methods can vary.

An example

You select COD at checkout and pay the delivery collection amount.

What to check

Check availability, any extra charge and the accepted payment methods.

Prices & Offers

Cashback

A benefit credited after an eligible payment or purchase.

How it works & what to check

How it works

It may arrive later as money, wallet credit or another specified reward.

An example

Pay ₹1,000 now and receive ₹50 later if the offer’s conditions are met.

What to check

Check where it is credited, when it arrives, any cap and whether it expires.

Sales & Events

Clearance

A promotion intended to move remaining or older stock.

How it works & what to check

How it works

It can include older models, discontinued ranges or limited sizes.

An example

Last season’s shoes are offered in only a few sizes.

What to check

Check age, condition, warranty, expiry where relevant and return eligibility.

Prices & Offers

Coupon code

A code you enter to request a particular offer.

How it works & what to check

How it works

Apply it in the coupon box; the checkout confirms whether it works.

An example

Entering SAVE100 may request ₹100 off an eligible order.

What to check

Check minimum spend, expiry, eligible products and whether other offers can be combined.

Prices & Offers

Coupon discount

The price reduction from an applied coupon.

How it works & what to check

How it works

Some coupons need a code; others need you to select or activate them.

An example

Ticking an eligible ₹100 coupon changes a ₹1,000 item to ₹900 before other charges.

What to check

Confirm the reduction appears in the checkout total.

Prices & Offers

Discount

An amount taken off a stated price.

How it works & what to check

How it works

A discount may be a fixed amount or a percentage, sometimes with a maximum limit.

An example

10% off ₹1,000 reduces the price by ₹100 if all conditions are met.

What to check

Check the reference price, cap and eligibility.

Payments & EMI

Down payment

Money paid upfront before the remaining purchase amount is financed.

How it works & what to check

How it works

Only the balance is repaid through the loan or EMI arrangement.

An example

Paying ₹5,000 upfront on a ₹20,000 purchase leaves ₹15,000 to finance.

What to check

Check whether quoted monthly payments assume a down payment.

Payments & EMI

EMI

Equated Monthly Instalment: a payment you make each month to repay a purchase loan.

How it works & what to check

How it works

The lender splits repayment into monthly instalments, usually including interest.

An example

A ₹12,000 purchase repaid over six months is ₹2,000 per month before any interest or fees.

What to check

Compare the total repayment, interest, fees and due dates—not just the monthly amount.

RBI: card EMI transparency (opens in a new tab)↗

Prices & Offers

Exchange bonus

An extra promotional benefit offered on top of an eligible exchange value.

How it works & what to check

How it works

It is separate from the assessed value of your old item.

An example

₹3,000 exchange value plus a ₹1,000 bonus gives ₹4,000 combined benefit if accepted.

What to check

Check eligible models, inspection rules and whether the bonus is already included in the displayed saving.

Prices & Offers

Exchange value

The assessed value of an old item you give towards a new purchase.

How it works & what to check

How it works

The amount may depend on its model, condition and inspection.

An example

Your old phone is valued at ₹3,000 towards a new one.

What to check

Describe its condition accurately and check what happens if inspection changes the value.

Checkout & Fees

Final order total

The amount shown for payment after applicable discounts and checkout charges.

How it works & what to check

How it works

Review all line items. A financed purchase may also have lender charges outside checkout.

An example

₹1,000 minus ₹100 coupon plus ₹40 delivery gives a ₹940 checkout total.

What to check

For EMI, compare total lender repayment as well as checkout.

Sales & Events

Flash sale

A promotion available for a limited period or quantity.

How it works & what to check

How it works

An offer can end when its time or stock limit is reached.

An example

A product offer is available for a short window.

What to check

A countdown does not make a product suitable. Check the total and conditions before paying.

Checkout & Fees

GST

Goods and Services Tax: a tax applied to taxable supplies in India.

How it works & what to check

How it works

Tax treatment depends on the item or charge. Packaged-product MRP includes applicable taxes.

An example

An invoice may break out tax already included in the product price.

What to check

Check the invoice and any separately quoted service or finance charges.

Department of Consumer Affairs: GST information (opens in a new tab)↗

Returns & Protection

Guarantee

A promise about a product or service whose meaning depends on its written terms.

How it works & what to check

How it works

It can describe performance, satisfaction or a particular remedy.

An example

A seller’s money-back guarantee may have a claim deadline.

What to check

Do not assume it means an unconditional refund. Read the exact promise.

Checkout & Fees

Handling charge

A charge labelled for handling or fulfilling an order.

How it works & what to check

How it works

The retailer explains what it covers; it may be separate from shipping.

An example

Checkout shows a handling charge in addition to the item price.

What to check

Read the platform’s description and whether the charge is refundable.

Prices & Offers

Instant discount

A reduction applied at checkout instead of a reward received later.

How it works & what to check

How it works

It is available only when the specified purchase or payment conditions are met.

An example

An eligible payment reduces a ₹1,000 checkout amount to ₹900 immediately.

What to check

Confirm it appears before paying; check caps and excluded items.

Payments & EMI

Interest

The amount charged for borrowing money.

How it works & what to check

How it works

It is added according to the lender’s rate and repayment method.

An example

An EMI’s monthly amount may include both repayment of the borrowed money and interest.

What to check

Ask for the total interest and repayment schedule.

Checkout & Fees

Marketplace

A shopping platform where sellers offer products to customers.

How it works & what to check

How it works

The seller shown on a product or order may differ from the platform name.

An example

You buy through a shopping app from the seller named on the listing.

What to check

Check seller details, invoice and who provides support.

Checkout & Fees

Marketplace / platform fee

A separately listed charge for using a shopping platform’s services.

How it works & what to check

How it works

Amazon India describes a marketplace fee for platform services. Amounts and exceptions can change.

An example

Checkout may show an item price and a separate platform charge.

What to check

Check the live amount, exceptions and refund conditions. This is not automatically a delivery fee.

Amazon India: marketplace fee explanation (opens in a new tab)↗

Checkout & Fees

Minimum order value

The spending threshold needed for a particular benefit.

How it works & what to check

How it works

Only eligible items may count towards it.

An example

A coupon requires ₹999 of eligible items.

What to check

Do not add unwanted items just to unlock a smaller saving.

Prices & Offers

MRP

Maximum Retail Price: the printed maximum retail price for a packaged product, including taxes.

How it works & what to check

How it works

The selling price may be lower. MRP is not a record of what the item usually sells for.

An example

A pack marked ₹1,000 MRP may be offered for ₹750.

What to check

Compare real selling prices and the exact pack size—not only the percentage off MRP.

Department of Consumer Affairs: consumer handbook (opens in a new tab)↗

Payments & EMI

No-cost EMI

An EMI offer designed to offset the interest cost of an eligible purchase.

How it works & what to check

How it works

In some offers, an upfront discount offsets interest charged by the lender. Other charges may still apply.

An example

An interest-offset offer can still have a processing fee or tax on charges.

What to check

Read the lender’s breakdown. Compare the final total with paying in full.

Issuer example: no-cost EMI terms (opens in a new tab)↗

Returns & Protection

Open-box

An item sold with packaging that has already been opened.

How it works & what to check

How it works

It does not by itself establish that the item is unused or fully tested.

An example

An appliance has opened packaging and a stated condition grade.

What to check

Confirm use history, missing accessories, condition and return terms.

Payments & EMI

Processing fee

A charge for arranging a payment or loan facility.

How it works & what to check

How it works

The lender or provider may charge it separately from interest.

An example

An EMI plan may show a one-time processing fee on your statement.

What to check

Check the amount, applicable tax and whether cancellation refunds it.

Issuer example: EMI charges (opens in a new tab)↗

Returns & Protection

Refund

Money returned after an eligible cancellation, return or other adjustment.

How it works & what to check

How it works

Timing and destination depend on the payment method and policy.

An example

An accepted refund is credited to the specified payment account.

What to check

Check which charges are refunded and the stated timeline.

Returns & Protection

Refurbished

A previously owned or returned item checked and prepared for sale again.

How it works & what to check

How it works

Testing, repairs, grading and included accessories vary by provider.

An example

A refurbished phone may show wear and have a different warranty from a new phone.

What to check

Check condition, battery information, seller, accessories and warranty.

Returns & Protection

Replacement

Receiving another item in place of the original under an accepted request.

How it works & what to check

How it works

It normally addresses an eligible problem; it is different from getting your money back.

An example

A faulty eligible item is exchanged for a replacement.

What to check

Check reasons, deadlines, inspection requirements and availability.

Returns & Protection

Return

Sending an item back under the applicable return policy.

How it works & what to check

How it works

Eligibility, reasons and time limits vary. Some items allow replacement only.

An example

An eligible item is sent back after a return request is accepted.

What to check

Read the selected product’s policy before ordering.

Sales & Events

Sale

A shopping promotion during which selected items or offers are advertised.

How it works & what to check

How it works

Not every product is reduced, and conditions differ between items.

An example

Some appliances have an offer while other products keep their usual price.

What to check

Compare the final price, seller, warranty and return terms.

Prices & Offers

Selling price

The price at which the seller offers the selected product.

How it works & what to check

How it works

Coupons, payment offers and separate checkout charges can change what you pay.

An example

An item shows ₹800, with delivery charged separately.

What to check

Check the chosen variant and final order total.

Checkout & Fees

Shipping / delivery fee

A charge for delivering your order.

How it works & what to check

How it works

It can depend on location, order value, seller or delivery speed.

An example

An ₹800 item plus ₹40 delivery costs ₹840 before other charges.

What to check

Check your PIN code and whether free delivery has conditions.

Payments & EMI

Tenure

The length of time allowed to repay a loan or EMI purchase.

How it works & what to check

How it works

It is usually shown in months. A longer tenure can lower monthly payments but increase total interest.

An example

A six-month tenure means six scheduled monthly payments.

What to check

Check the repayment period and total cost for each available option.

Sales & Events

The Big Billion Days

Flipkart’s named shopping sale event.

How it works & what to check

How it works

Product offers, early access and payment conditions vary by event.

An example

A selected appliance may have a sale-period offer.

What to check

Check current Flipkart terms and the exact product’s final price.

Flipkart: event information (opens in a new tab)↗

Payments & EMI

UPI

Unified Payments Interface: a system used to make instant payments through supported apps.

How it works & what to check

How it works

You approve a payment from a linked payment account using the app’s payment flow.

An example

You scan a shop’s QR code and pay after checking the recipient and amount.

What to check

Never share your PIN. You do not need to enter a UPI PIN just to receive money.

NPCI: UPI safety guidance (opens in a new tab)↗

Returns & Protection

Warranty

A promise of specified support for covered problems over a stated period.

How it works & what to check

How it works

The manufacturer or seller sets coverage, exclusions and the claim process.

An example

A covered manufacturing fault may qualify for repair during the warranty period.

What to check

Check provider, coverage, invoice requirements and exclusions.